Q: What forms of payment do you accept?
A: Gladly accepting Visa, MasterCard, American Express, or regular account payments all through PayPal. Cash and check accepted with local orders only.
Q: How secure is this store?
A: This store uses PayPal.com for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Q: When will my items ship?
A: Products are created one at a time, from raw materials and I am dedicated to giving each and every order special attention. I will be constructing your order fresh for you and will ship within one week of payment. Shipping confirmations are sent at time of shipment with tracking details. Delivery Confirmation is included, free, with all orders.
Q: Can I pay to have my order expedited?
Expedited orders and shipping are available, but they cost extra. Please see additional details and options when calculating shipping on the check out page.
Q: What if I am not happy with my order?
A: All of my products are 100% guaranteed. If you do not absolutely love your purchase, for any reason at all, please contact me right away! I am always happy to resolve, refund & replace.
Q: So what, exactly, is in this soap?
A: Addictive Apothecary uses certified sustainable, Organic ingredients & oils including Palm, Hemp, Olive, Coconut, Mango, Shea Butter, Sweet Almond and Safflower Oil along with Certified Pure Essential Oils & Non-Phthalate Fragrance Oils. Along with a lot of love.
Still have a question? Please do not hesitate to Contact Us!